1 Reply Latest reply on May 11, 2018 1:59 PM by Grégoire Michel

    Initial Salesforce Sync - Incorrect Default Field Mappings & Can't Update

    Ben Neal

           I'm setting up the Salesforce sync for the first time and the default mappings for the "Acquisition Program" and "Acquisition Date" to the corresponding fields in Salesforce on the Contact and Lead are incorrect and I can't change them.

       

      Following the Marketo setup instructions, I've created two Salesforce fields (mkto_Acquisition_Program__c, mkto_Acquisition_Date__c) on the Contact and the Lead but the field mappings aren't correct in the field mappings section in the initial sync. Ideally, the 2 Marketo standard fields would map to the corresponding Contact and Lead fields in Salesforce as what one would expect but instead their getting mapped to fields that don't exist (mkto2_.....).