Our MQLs are routed to our system consultants (or some would call them account executives) most of the time and our system checks for ownership of the contact/lead to do this. However, in some instances we have the leads go to SDRs who support those SCs (if owner email is XXXX then create task/send email to YYYY). Long story short, our sales team experiences frequent turn over and every time this happens I have a lot of places that changes must be made for our leads routing process. Does anyone have a similar problem? Is there a solution that we can implement like tokens that need to be changed in one place each time?