Somewhat new user here with a question: I have a use case where I'd like to notify a vendor of ours, that their products are being featured on our storefront! The issue is, we are featuring 5 different products from this vendor. I've created a custom filed "product ID". But I can only put 1 value in here. Thus, when I use a product ID token, I can only notify them of ONE of their products that is being featured, rather than all 5.
Is there a way to notify them of all 5 products? I heard custom objects is a tool that could help. How do I use tokens that reference multiple values in custom objects?
Any guidance would be greatly appreciated!
You don't need custom objects for this.
Just use a textarea field and choose a delimiter character -- semicolon, pipe, etc. -- that's appropriate to separate multiple values.
(I personally would store the products in JSON format but that may not be familiar to you.)