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Salesforce Email Blast Blank

Question asked by 18427eb30639e0c498fbd272164c106b963cf860 on Sep 10, 2014
Latest reply on Sep 10, 2014 by 62729
Hey guys,

We have a rep who used Sales Insight to mass email a custom email to a list of selected contacts. It seems that the recipients received blank emails, as is the record of the sent email. The rep is sure that the email was filled out. He also tested before sending and the email looked fine.

Everything seems to be working fine now, but this is somewhat of a serious issue. Anyone have any thoughts or experience here?

Thanks in advance!