AnsweredAssumed Answered

Engagement Score and Member Status

Question asked by Suren Ponnusamy on May 3, 2018
Latest reply on May 10, 2018 by Grégoire Michel

We have setup an engagement program consisting of Subprograms.After the initial setup was done, one email was deployed

When we checked the dashboard there were no numbers in the engagement score. Later we found that the leads weren't added as members to the subprograms. We then added the step as Member for all the subprograms

The second email was also deployed and still, we couldn't see the engagement score. Adding the success step will help us get the score?

Please suggest any methods to populate the score in dashboard and metrics


Thanks in advance!