3 Replies Latest reply on Apr 30, 2018 9:28 AM by Grégoire Michel

    Salesforce synchronization issue: some fields set to "null" after first sync

    Vincent Mauduit

      Hello everyone,

       

      I have a problem with the Salesforce synchronisation with Marketo. Everything is set up correctly, however, after the first synchronisation of people's data, some fields are reset to zero or null.

      Here is an example of the activity log of a person for who the problem occured:

      After the SFDC action: insert, these fields were changed automatically.

       

      Does anyone know the reason why? Has anyone experienced such problems?

       

      Thanks for your help,

       

      Vincent Mauduit