3 Replies Latest reply on Apr 23, 2018 12:37 PM by Dan Stevens.

    Does "Unsubscribed Cause" prevent emails?

    Robb Barrett

      I have a list of people to whom I sent an email. None of them are marked as Unsubscribed, but the ones that have a value in "Unsubscribed Cause" did not receive the email. I'm trying to reconcile why they met the criteria of the workflow (In list of email addresses, not unsubscribed, not invalid, not suspended).  I know some are due to duplicates but I'm wondering if the Unsubscribed Cause is an issue.



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