AnsweredAssumed Answered

How does Block Field Updates work?

Question asked by 6613ecebef1a984e66d7d9e64ae0fe7324814719 on Apr 18, 2018
Latest reply on Apr 18, 2018 by Sanford Whiteman

Hello,

 

I'm trying to block field updates to the Original Source field, as you can see below:

 

block.png

 

The idea is to let this field get populated once and then never get populated again. Ideally a sales rep will select a value for this in SFDC and it will sync to Marketo and get locked in.

I looked at the options to block updates and find them confusing. I don't know which one to select.

screenshot-app-ab24.marketo.com-2018.04.18-15-42-23.png

 

Should I just select all of them if I don't want this field to get updated down the road? If I block Salesforce Sync, will that mean I won't be able to update it the first and only time I want it updated? If the field is empty and I block it, will Marketo update it the first time and then stop updating after that?

 

Thank you in advance.

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