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How can I make sure a field is updated on duplicate leads and not just one of them?

Question asked by Danielle Chan on Apr 18, 2018
Latest reply on Apr 19, 2018 by Danielle Chan

If a user marks Field A as True, but has 2 Marketo records, it's my understanding only one of those records will have Field A marked as True and it is pretty much random as to which record is updated. Is there a way to set up a smart campaign that can update the other record so that all the duplicate records have Field A marked as True?

 

Thanks!

 

Danielle

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