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Web Activity in Marketo Sales Insight is Blank for Prospects Who Have Visited Our Site

Question asked by Will Sherlin on Apr 16, 2018
Latest reply on May 11, 2018 by Will Sherlin

We are using Marketo Sales Insights in Salesforce to surface activities of prospects for our sales team. For a number of prospects that we are showing as having clicked to visit blog posts on our website, nothing shows up for those prospects under Web Activity. I've looked around the support forum and have seen that for some users the Web Activity pane is buggy in Google Chrome, but I do see Web Activity for many prospects in Chrome. Do people have to stay on the site for a certain amount of time for Marketo to register it as a visit?