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Is it possible to build a smart campaign for the cart abandonment ?

Question asked by Ida Di Vicino on Apr 17, 2018
Latest reply on Oct 30, 2018 by Sonali Jadeja

Hi there. I hope the community can help me.

Is it possible to set up a smart campaign to automatically send an email to customers, if they add items to their virtual shopping carts, but they don’t complete a purchase?

Does it need an integration to reach the users that take an action during the cart flow?

Thank you for your help!