2 Replies Latest reply on Apr 13, 2018 2:09 PM by Josh Hill

    leads got deleted by error - need to troubleshoot

    Niti Shah

      Hi - can anyone help with this?

       

      So we run monthly deletion to take out anyone that were unsubscribed, anyone with email invalid, etc.

       

      We ran the deletion program yesterday, and a few records that did engage  with us (filled out a registration form), also, got deleted.  Is there a way to figure out why these records were deleted when they shouldn’t have been? 

       

      Thanks,

      Niti