AnsweredAssumed Answered

GDPR - Checkbox Options Post Consent

Question asked by Dani Langenderfer on Apr 12, 2018
Latest reply on Apr 16, 2018 by Sanford Whiteman

Hi there,


I have been working with my team to identify all the needs related to GDPR, and a great question has come up. I did some research and am not having success finding an answer. If anyone has any information in relation to the scenario below, please let me know!


Scenario: A person completes a form for a webinar, content, etc. and provided consent, and then returns to complete another form for additional content. This person checks the box the first time, opting them in. He or she doesn't check the box the second time because they assume they are already opted in.



  • Can we hide the check box or have it defaulted to checked for that returning person that already provided consent so he or she can maintain consent?
  • If we leave the checkbox and it remains black, can we maintain their consent or do we have to unsubscribe them?


Any information you have would be helpful!!!