5 Replies Latest reply on Mar 29, 2018 4:12 PM by Cory Gabor

    Re-engaging Marketing Suspened

    Ryan Riggins

      Apologies if this question has already been addressed but I haven't found anything specifically addressing this. I am relatively new to Marketo and have complete a foundational course but still have much to learn to reach the rank of Jedi in Marketo.


      That being said, I am wondering if anyone has any insights as to how one goes about re-engaging marketing suspended contacts. I know typically you must manually change the status of a contact to "marketing suspended" but we have a smart list that filters non- engagement over a specific period of time to change their status to marketing suspended.


      That being said the emails are still valid and we are hoping to reach out to them again and I wanted to know how you re-establish our ability to do outward facing marketing to those contacts. Probably about 10k contacts in total.


      Does this make sense?


      Any insight would be greatly appreciated. Thank you!