Apologies if this question has already been addressed but I haven't found anything specifically addressing this. I am relatively new to Marketo and have complete a foundational course but still have much to learn to reach the rank of Jedi in Marketo.
That being said, I am wondering if anyone has any insights as to how one goes about re-engaging marketing suspended contacts. I know typically you must manually change the status of a contact to "marketing suspended" but we have a smart list that filters non- engagement over a specific period of time to change their status to marketing suspended.
That being said the emails are still valid and we are hoping to reach out to them again and I wanted to know how you re-establish our ability to do outward facing marketing to those contacts. Probably about 10k contacts in total.
Does this make sense?
Any insight would be greatly appreciated. Thank you!