AnsweredAssumed Answered

Is the system.dateTime token populated based on timezone of the instance?

Question asked by 6057673e90ec156f496e3c5f10d0e21a741bcd68 on Mar 27, 2018
Latest reply on Mar 27, 2018 by Sanford Whiteman

My Marketo instance has multiple workspaces and I wanted to send an alert email on an inquiry form fill out which has a field which is populated by  system.dateTime token as per JST Timezone.

The initial timezone set in my instance was in PST, so I changed it to JST and created a campaign to send the alert email. However when I receive the alert email, it still has the PST timezone timestamp in that field whereas for the same record, I can see the JST timezone in the activity log.

Does anyone have any idea from where is Marketo picking up the timezone for this token?

Outcomes