3 Replies Latest reply on Mar 27, 2018 11:33 AM by Keith Nyberg

    List import caused date/time fields to change on existing/merged records

    Hoi Nguyen

      Hi Community,

       

      We ran into an issue when we uploaded a list into Marketo. The list contained existing records which were then merged, as expected. However, date/time fields that weren't even on the Excel sheet were then being updated. See attached screenshot.

       

      I read that any imported date/time fields are treated as Central Time and our organization is using Pacific Time. (See article: Import a List of People - Marketo Docs - Product Documentation )

      However, I'm not sure why this would matter because we aren't importing any date/time fields.

       

      Does anyone know what may be happening?

       

      Thanks,

      Hoi