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List import caused date/time fields to change on existing/merged records

Question asked by Hoi Nguyen on Mar 27, 2018
Latest reply on Mar 27, 2018 by Keith Nyberg

Hi Community,

 

We ran into an issue when we uploaded a list into Marketo. The list contained existing records which were then merged, as expected. However, date/time fields that weren't even on the Excel sheet were then being updated. See attached screenshot.

 

I read that any imported date/time fields are treated as Central Time and our organization is using Pacific Time. (See article: Import a List of People - Marketo Docs - Product Documentation )

However, I'm not sure why this would matter because we aren't importing any date/time fields.

 

Does anyone know what may be happening?

 

Thanks,

Hoi

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