4 Replies Latest reply on Jun 20, 2018 8:50 AM by Joe Kevens

Image - Invalid URL error

Vinay Nair Mar 26, 2018 10:42 PM

Hi Everyone, I am facing an unexpected error while creating an email draft. While trying to add any image in the email template, I am getting the error " Invalid Image URL". Can you help me understand why this may be happening and what can be done to resolve this error?

Re: Image - Invalid URL error

Sanford Whiteman Mar 26, 2018 11:00 PM (in response to Vinay Nair)

Can you give us an exact example of such a URL? Is it really any URL, or do your tests happen to follow a particular format?
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Re: Image - Invalid URL error

Tom Kerlin Mar 27, 2018 2:06 PM (in response to Vinay Nair)

Do you know where the image itself is hosted? Have you imported the image into Marketo (in Design Studio > Images and Files)?
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Re: Image - Invalid URL error

Sarah Fink Apr 30, 2018 6:36 PM (in response to Vinay Nair)

I'm having this same issue. I added it through design studio AND tried through the email builder and I keep getting the same issue
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- Re: Image - Invalid URL error
  
  Joe Kevens Jun 20, 2018 8:50 AM (in response to Sarah Fink)
  
  Do you have the Ghostery plugin? I was having this issue but was able to resolve it by pausing Ghostery (And when I resumed Ghostery, the issue reappeared...)
  
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