AnsweredAssumed Answered

Delays When Using Segment based Snippets on Thank You Pages

Question asked by Nav Singh on Mar 26, 2018
Latest reply on Mar 28, 2018 by Sanford Whiteman

Hey,

 

I was working with Marketo support on an interesting example where our snippets were not loading correctly on form submission until after refreshing the page. I was wondering if anyone else ran into this (tested this against existing leads in the db where they were part of a segment already) The follow-up funcitonality after submit never seemed to get it right.  Suport came back and recommended adding a delay to the form with custom dev work but I wanted to see if anyone else had a simpler solution to the problem.

 

The use case is if a member of segment = true (looking at email addresses and names) then show Snippet that says "Yay! You're in" on the follow-up page after the form,

if else then show snippet version that says "You're pending while we look you up"

 

Would appreciate any insights others can share here.

 

Thanks,

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