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Delays When Using Segment based Snippets on Thank You Pages

Question asked by Nav Singh on Mar 26, 2018
Latest reply on Mar 28, 2018 by Sanford Whiteman



I was working with Marketo support on an interesting example where our snippets were not loading correctly on form submission until after refreshing the page. I was wondering if anyone else ran into this (tested this against existing leads in the db where they were part of a segment already) The follow-up funcitonality after submit never seemed to get it right.  Suport came back and recommended adding a delay to the form with custom dev work but I wanted to see if anyone else had a simpler solution to the problem.


The use case is if a member of segment = true (looking at email addresses and names) then show Snippet that says "Yay! You're in" on the follow-up page after the form,

if else then show snippet version that says "You're pending while we look you up"


Would appreciate any insights others can share here.