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Non-cookied users - will they be matched to an existing contact if the email already exists??

Question asked by Justine Bartholomew on Mar 26, 2018
Latest reply on Mar 26, 2018 by Grégoire Michel

If an anonymous (i.e. non-cookied) user submits a known email address on a landing page form, will Marketo update previous contact info that is submitted on the form?

Example: – Chris is not cookied, submits a form with the email address we have on file, but on that form also submits a different company name than we have on file. Will the newly submitted info overwrite our records, or will it disregard the change since the email address matched?

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