AnsweredAssumed Answered

GDPR Preference form

Question asked by Gina Valenti on Mar 26, 2018
Latest reply on Mar 28, 2018 by Grégoire Michel

Hi there,

we have generated 2,000 Insurer Email addresses (from researching addresses over the internet- company
websites and Linkedin, and within CRM etc.). Since starting our email engagement campaign we have always provided an opportunity for them to
unsubscribe from our emails. 


We are thinking now, in light of GDPR, should we add something specific to our emails that states, something along the lines of:

‘If you want to ensure that you keep informed about XXXXXXXXX / receive valuable content from us, make sure you OPT in to my communications below’. (rather than having unsubscribe- opt
out – we are now asking them to opt in).

We would then take them to a preference form. If we only get say 12 people filling in our form should we then delete the rest of our contacts? (who haven't responded?) we know from our campaigns we usually have around 15% open our content.