3 Replies Latest reply on Mar 23, 2018 1:36 AM by Grégoire Michel

    Trigger Smart Campaign not running to delete leads

    Dan Radu

      Hi,


      I have a smart campaign in Marketo that is set up to delete unqualified records, every time they fill out a form or a campaign is requested.

      ScribbleLive Screenshot-Bad Data Form issue-1.png

      Above is the smart list (with a couple more similar flow-steps (there are also restrictions where records must have SFDC opportunity: False, and the SFDC Type: lead).

       

      The flow step is to delete the lead in both Marketo and Salesforce.

      ScribbleLive Screenshot-Bad Data Form Issue-2.png

      However every time a form is filled out or the campaign is requested for test leads that meet the smart list filter criteria, the campaign doesn't run and the record is added to my database.

       

      Need help in solving.


      Best,