2 Replies Latest reply on Mar 20, 2018 10:33 AM by Stepan Egorov

Recipient's time zone + nested programs

Stepan Egorov Mar 20, 2018 9:32 AM

When you nest programs in your engagement programs, Marketo doesn't allow you to send emails on recipient's time zone.

And we use nested programs to filter out those users who've already downloaded the content we're sending them.

Any way to circumvent this?

From what I've heard (and I'm just starting off with Marketo), all the true hardcore Marketo users don't use simple emails in EPs, they use nested programs for their versatility. So, does this mean the time zone feature falls useless for most pro users?

Re: Recipient's time zone + nested programs

Dan Stevens Mar 20, 2018 9:50 AM (in response to Stepan Egorov)

Hi Stepan - unfortunately, recipient time zone is not supported for nested/child programs within EPs. See the following threads for more information:

Re: Fall Release: Sending emails based on recipient timezone!
Release Notes: Fall '17: Recipient Time Zone
Send emails based on local times
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- Re: Recipient's time zone + nested programs
  
  Stepan Egorov Mar 20, 2018 10:33 AM (in response to Dan Stevens)
  
  Thanks. Sorry for not noting this. I've first read the title "Fail release" - and that's probably how it should be called in this case.
  
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