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SFDC Initial Sync | Mappings

Question asked by Roger Morris on Mar 15, 2018
Latest reply on Mar 15, 2018 by Grégoire Michel

I have encountered an issue when setting up my initial SFDC sync with Marketo.

Screen Shot 2018-03-15 at 12.10.37 PM.png

As you can see below the visibility permission is set to 'hidden' for the "2nd: Email" field.

Screen Shot 2018-03-15 at 12.06.53 PM.png

 

However, it is showing up in the unmapped fields, in fact, all the fields in the screenshot should not be visible.

Screen Shot 2018-03-15 at 12.06.34 PM.png

How should I work around this issue?

 

Additionally, we have a very customized SFDC instance and these fields are mapped to the opportunity, not the contact object. How should this be handled with Marketo? Should I make custom Marketo fields on the contact hold them in perpetuity?

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