5 Replies Latest reply on Mar 19, 2018 9:29 AM by Malik Zafar

    Alert that notifies you if a lead fails to sync to SFDC

    Malik Zafar

      We just had an issue where a lead came in, filled out a form but for some reason was never synced to SFDC. I don't know why, since nothing in this campaign has changed and we've had other leads come in the same way without any issues. I'm going to chalk this up to some kind of hiccup or bug, also going to reach out to MKTO support to see if they have a better explanation.

       

      In the meantime, is there a way to set up an alert that notifies me if a lead is created in MKTO but not synced over/created in SFDC so I can be more on top of this?

       

      Thanks!