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SFDC emails - sents, opened clicked, how to update SFDC status on Marketo

Question asked by 42224fe8cc2d5372d54b071f5ab956fe277de822 on Mar 5, 2018
Latest reply on Mar 6, 2018 by Grégoire Michel

Hello everyone

I have a situation where there is no Salesforce Insight installed on the Marketo instance.

I would like to track the emails sent from SFDC instead of Marketo by the Sales team.

Ideally this is what I hope to achieve:

  • Using triggered smart campaign to update SFDC status of emails from target to sent
  • If the emails are opened, to update the status from target to open

 

After some testing, I only got to the stage where using batch campaign I could update the status from target to sent.

And only a limited number of members in the test list (not all that I could get the status updated).

 

Does anyone tried anything similar?

Thanks

 

Melina

 

Message was edited by: Melina Chan

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