4 Replies Latest reply on Mar 6, 2018 6:27 AM by Grégoire Michel

    SFDC emails - sents, opened clicked, how to update SFDC status on Marketo

    Melina Chan

      Hello everyone

      I have a situation where there is no Salesforce Insight installed on the Marketo instance.

      I would like to track the emails sent from SFDC instead of Marketo by the Sales team.

      Ideally this is what I hope to achieve:

      • Using triggered smart campaign to update SFDC status of emails from target to sent
      • If the emails are opened, to update the status from target to open

       

      After some testing, I only got to the stage where using batch campaign I could update the status from target to sent.

      And only a limited number of members in the test list (not all that I could get the status updated).

       

      Does anyone tried anything similar?

      Thanks

       

      Melina

       

      Message was edited by: Melina Chan