As long as you send them the same email (email ID) as the email #1 used in the stream, I would think they would receive email #2 in the next cast (since they will have already received email #1).
No, that is not correct.1 of 2 people found this helpful
If the email is NOT in the Stream, the Engagement doesn't know anything about the email or whether it was sent to a group.
The better way would be to do this:
Add a Stream with Email 1 and Add Group 2 to this Stream. Set the Cadence to go out whenever you want it to.
Then have a trigger campaign that says, "When Email 1 in Stream 2 is Sent, move Group 2 to Stream 1"
Before you do this, DEACTIVATE Email 1 in Stream 1 to force Cast 2 to send to all leads in the Stream.
There's another way to do this, but it's the same result.
The email I want to send is in the Stream, I just want the new Leads to be caught up for the next cast.
So I first added the new list to Stream 1..now if I run a batch campaign to send them Email 1 (this email is in stream 1), when the next cast is run they should recieve email 2?
That's not going to work. The email has to be in the Stream for it to know this.
I'd just send them Email 1 separately and then deactivate Email 1 before I add Group 2 to Stream 1.
2 of 2 people found this helpful
Allison is correct here. I just did a test of two nurture programs. They each contained the same email (unique ID). The first was set to cast at 4PM. The second was set to cast at 4:05PM.
The first nurture program sent the email at 4PM, then marked the lead as exhausted.
The second nurture program did not send the email but marked the lead as exhausted at 4:05PM
Summary: If the same unique email is a part of two different nurture campaigns, any given lead will only receive the email once.