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Sample email - Use of token

Question asked by S D on Feb 28, 2018
Latest reply on Mar 1, 2018 by b5194f80e4ae99353a2073454e52fc0b5bf4962f

I am using tokens to personalize emails. For example -

Dear {{lead.First Name:default=customer}},

But, when I am sending SAMPLE EMAIL to anyone, people are getting email with default value( Dear customer) and not their first name.

 

Does SAMPLE EMAIL sent to anyone picks only default value?

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