2 Replies Latest reply on Feb 28, 2018 6:40 AM by Steven Vanderberg

Why can't I find my smart campaign e-mail if I do AB testing?

Lauren Clausen Feb 28, 2018 4:30 AM

Hi,

For some reason whenever I put AB testing in an e-mail campaign I can never seem to find my email when creating my smart campaign.

Is this normal?

Re: Why can't I find my smart campaign e-mail if I do AB testing?

Macarena Mazzeo Feb 28, 2018 4:57 AM (in response to Lauren Clausen)

Hi Lauren,

Is the email you are trying to find within your Email Program? If not it doesn't show up.

Hope this helps you!
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Re: Why can't I find my smart campaign e-mail if I do AB testing?

Steven Vanderberg Feb 28, 2018 6:40 AM (in response to Lauren Clausen)

When using A/B Testing, you will not see the email available for reference until the email program is approved. When you approve your email program you should be able to reference it in your campaign (with the type of test appended to the name).

Unable to Select A/B Test in Smart List/Smart Campaign
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