AnsweredAssumed Answered

Gmail doesn't show {{Lead.Token}} in preheader

Question asked by Irina Manolova on Feb 28, 2018
Latest reply on Feb 28, 2018 by Sanford Whiteman

We use Tokens both in subject lines and preheaders. For this type of letter, we use {{My.Token}} for event name, and it works properly.

At the same time, we use {{Lead.Token}} for product name. While it works properly in the subject line, it doesn't work in preheader.

Any thoughts what could be done about that? The example is attached. Thanks in advance.

Preheader issue.png