5 Replies Latest reply on Feb 28, 2018 9:45 PM by Sanford Whiteman

    Gmail doesn't show {{Lead.Token}} in preheader

    Irina Manolova

      We use Tokens both in subject lines and preheaders. For this type of letter, we use {{My.Token}} for event name, and it works properly.

      At the same time, we use {{Lead.Token}} for product name. While it works properly in the subject line, it doesn't work in preheader.

      Any thoughts what could be done about that? The example is attached. Thanks in advance.

      Preheader issue.png