AnsweredAssumed Answered

Marketo and SFDC sync - auto assignment rule

Question asked by Yun Bai on Feb 23, 2018
Latest reply on Feb 23, 2018 by Yun Bai

Hello,

 

In Marketo SC, we set up flow steps that check and change "Product Title", "Lead Source" and other values, then use the "Auto assignment Rule" assign lead to Sales.

However, in lead's activity log and in SFDC, the results we saw are Marketo changed the "Lead Owner" first, then changed "Product Title" value. I am wondering why this happened and where went wrong. Or nothing went wrong? Anyone have similar experience with it?

 

In SFDC:

Changed "Owner" first, then changed "Product Title".

In Marketo:

Same order that changed "Lead Owner" first then changed "Product Title".

 

Thank you in advance,

Becky

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