4 Replies Latest reply on Feb 21, 2018 12:08 PM by Keith Nyberg

    Using "at least" advanced filters in a smart campaign

    Jen Quirk
    Jen Quirk Feb 21, 2018 8:40 AM

      Hi everyone!

       

      So I am trying to create a trigger email to send out to our existing customers to cross sell some of our products. I want to send out an email with a "round up" of our top resources on a certain topic IF they've visited a number of pages on our site on that particular topic (which tells me they're interested in that topic and could be cross sold to.

       

      I have at least 5 or 6 web pages on that topic but I want to use some sort of AT LEAST filter... if they are a customer AND they visit AT LEAST 2 out of any of those 5 web pages, then add them to the nurture campaign. What's the best way for me to do this in a smart campaign?

       

      Thanks!

        • Re: Using "at least" advanced filters in a smart campaign
          Josh Hill
          Josh Hill Feb 21, 2018 8:44 AM (in response to Jen Quirk)

          well, it depends. Triggers may work a bit oddly here, so I'd use a daily batch to be more accurate.

           

               Visited Web Page IS: any of the 5 pages (because it uses OR in the list)....at least 2 times in Time Frame Z

           

          But remember, this means they could have visited any 2+ out of 5 pages OR the same page twice.

           

          An alternative is to setup a smart list like

           

               Visited Web Page is X

          AND

               Visited Web Page IS Y

          etc...

           

          to force it to find people who visited all 5 pages...