4 Replies Latest reply on Feb 20, 2018 9:36 PM by Sanford Whiteman

    Including content/snippet in email based on CO data

    Eyal Mintz

      I'm looking for a way to automate a pre-event email reminder with event info changing based on the date of the event (stored in a custom object). Ideally, we would be able to use velocity script token to access the event date and then call a specific content block or snippet based on that data. I understand that snippets may not be doable via velocity but is there a workaround or some other method?

       

      Building a segmentation for each event isn't ideal because we have several events and registration types and it wouldn't be practical to manual create a segment for each type of content. We could also include all the content in a velocity script token but we'd like to keep the content separate so producers can add/edit copy without accessing/breaking the velocity script.

       

      We thought of using a custom object to hold the event information (linked many to many to the event registration object) but I've read that edge object isn't accessible to include in email content?

       

      Thanks in advance for the help!