AnsweredAssumed Answered

Field Management shows "Field Mapping" and can not add "Custom Fields"

Question asked by 1eb30b6118cc520d63333b263e84ac9454eef29b on Feb 17, 2018
Latest reply on Feb 18, 2018 by Grégoire Michel

We are stuck in a situation where we can not create new Custom Fields, when we try to click on Field Management it shows "Field Mapping" and none of the buttons below will turn us back.
2018-02-17_23-50-47.jpg
When we do click on "Finish Mappings" it takes us to Salesforce and the only buttons there are either to Sync or edit mapping again which brings us back to the above.
2018-02-17_23-51-58.jpg

 

 

The Reset Schema / Break Mapping is not helping either.

How can we resolve this without doing the Salesforce Sync?

Thanks.

Outcomes