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'Failed to merge people' error

Question asked by Preeth Kumar on Feb 14, 2018
Latest reply on Nov 2, 2018 by Jep Castelein

I just synced our SFDC and Marketo and noticed many duplicates--all of which originated from our CRM, since no new people have been created in Marketo yet.  I tried merging them using the default "Possible Duplicates" filter, highlighting the duplicates, and clicking "merge." I got an error screen (shown below).  Any advice on how to resolve this? 

Screen Shot 2018-02-14 at 2.28.18 PM.png

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