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How to stop lead from being reassigned upon 2nd form submission?

Question asked by Mahurrinah Sims on Feb 13, 2018
Latest reply on Feb 14, 2018 by Veronica Holmes

Hello,

 

I have two forms that have two forms :

  1. Demo Request
  2. Customer Service Request

 

Those forms have their own smart campaign which assigns the leads to two different queues.

 

In some cases a lead will fill out both forms. How can I make sure the lead isn't reassigned after the 2nd form submission?

 

-Mahu

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