I'm having difficulty transitioning leads from one stream to another in an engagement program.
I have 2 streams, one "Awareness" and one "Investigate and Compare". I want the leads to transition to the second one once the content in the first one is exhausted.
Here is a screen shot of my setup:
The 73 exhausted leads did not transition to the 2nd stream.
Now even more confusing, I set up a smart campaign to "manually" move leads to the other stream, with the below settings:
and in the Schedule tab, I see that 0 people will be affected by the smart campaign, when I am expecting to see 73:
Anyone has any idea what I could be missing?