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CRM Reviews - Which one should we choose?

Question asked by Carol Schumaker on Feb 8, 2018
Latest reply on Feb 12, 2018 by Carol Schumaker

Good morning Nation,

We are looking for a customer service & Sales CRM and shortlisted a few vendors. The implementation difficulty for each seems very different when hearing from people who use them vs salespeople "rosy" offerings. I am looking for advice on which CRMs you use and with what success.

I have heard "Aw, **** no" for Oracle because of implementation nightmares.

SAP will cost a fortune in consulting fees to implement and run.

Pegasystems no one has heard of.

Salesforce is ok.

 

What is your take?

Thanks in advance for your thoughts. I appreciate it.

Carol

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