AnsweredAssumed Answered

Marketo API Form Submission

Question asked by Justin Combs on Feb 7, 2018
Latest reply on Feb 7, 2018 by Sanford Whiteman

Hello! I have set up several rest api's with 3rd party companies that submit data through an api into a  Marketo form and it works fine. I am now working with a new company and they are using a rest api as well, but they said they can't submit to the Marketo form for some reason. The data they are submitting is entering Marketo, however, it is not entering the form in the Smart List for this program in Marketo. Therefore, the leads aren't getting the updated lead details and campaign attribution that is built out in the Flow portion of the program.  What questions do I need to ask them to figure out what they are doing wrong on the back-end? Any help would be greatly appreciated!