AnsweredAssumed Answered

Invite gets delivered but confirmation bounces

Question asked by Jeff Smith on Feb 7, 2018
Latest reply on Feb 13, 2018 by Nicholas Manojlovic

We've had a number of instances (and people keep bringing this complaint up) where invite emails, such as for a webinar, get delivered into the recipient's inbox without any issues, but when they register for the event they don't receive the confirmation email. The two emails are very similar, except the confirmation email is operational (and of course has different text and links). The bounce code is 550, indicating a spam filter block. Has anyone seen this before, and is there anything I can do on my end in Marketo to help with this?