2 Replies Latest reply on Feb 1, 2018 9:54 AM by Naor Chazan

    Prevent MQL on score reduction

    Naor Chazan

      I am wondering how to prevent a lead from activating our score-based MQL trigger when their score is REDUCED (every 30 days with lack of activity). For example, previously had 45 points and was an MQL....30 days gone by, the MQL is "recycled", score is reduced to 35 points and then triggers the MQL again (which is set to be eligible every 30 days).

       

      Any ideas?