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Cached Smart List - Refresh

Question asked by 6851f30328ae9adbc2038cf30b83d2f84db17ca6 on Jan 31, 2018
Latest reply on Jan 31, 2018 by Grégoire Michel

Recently, we noticed that a few of our smart list was not pulling in the correct number of leads. After doing some research, we found out that the smart list has been cached.


So, we refreshed it (see photo below).


This was the status of the smart list before it was refreshed with the lead count of 1903. After it was refreshed, the lead count was only 45.


Does anyone know what is happening? Do we need to create a ticket for this?