15 Replies Latest reply on Feb 14, 2018 2:24 PM by Gerard Donnelly

    How do I shut down the support chat box that shows up in the community

    Grégoire Michel

      Dear Community Managers and Janet Dulsky,

       

      A few feature has popped up for me this morning in the "discussion" screen in the community: a superb "Chat with support" popup:

       

      Problem is, it appears over the content specifically on top of the metric that tells me whether a question has already got an answer and I have not been able to find how to disable it

       

      Can you please help ?

       

      -Greg