AnsweredAssumed Answered

Email script token using "if" not working

Question asked by Jonathan Yang on Jan 29, 2018
Latest reply on Jan 29, 2018 by Jonathan Yang

I'm trying to display a extra line in an email if current customer is false and display nothing if current customer is true.

 

This is the script token I have setup:

#if(${lead.Current_Customer__c} == "False")<div style="font-family: Arial, sans-serif; font-size: 16px; color: #464646; line-height: 1.218em; margin-top: 5px;"><br /></div>

<div><span style="font-family: arial,helvetica,sans-serif; font-size: 14px;">MESSAGE<br /><br /></span></div>#end

 

In the email I have the token:

{{my.if prospect:default=NULL}}

 

I'm pretty sure I don't have this setup properly. So any help would be appreciated!

Outcomes