2 Replies Latest reply on Oct 25, 2018 5:22 AM by Karyn Hill

    "Pausing" an engagement program

    Lisa Juley

      Hello,

       

      I'd like to pause an engagement send for this week.

       

      Am I better off using a smart campaign to "Change Program Cadence" to Paused, or should I go into setup and turn the program to Off.

       

      In either case, once the program is resumed, will the people in the program go back to the same position in the drip as before I paused it?  (as opposed to going back to the top of the Stream)

       

      Thanks!