AnsweredAssumed Answered

"Pausing" an engagement program

Question asked by 11011f647bddc59f798246f26017dc1fc43bf116 on Jan 29, 2018
Latest reply on Oct 25, 2018 by Karyn Hill

Hello,

 

I'd like to pause an engagement send for this week.

 

Am I better off using a smart campaign to "Change Program Cadence" to Paused, or should I go into setup and turn the program to Off.

 

In either case, once the program is resumed, will the people in the program go back to the same position in the drip as before I paused it?  (as opposed to going back to the top of the Stream)

 

Thanks!

Outcomes