Email settings

Hey Celine,

I would double check that you are not trying to edit Admin or Standard role as neither are editable. If you are, it's best to create a new role with the same permissions then update the preferences that you desire. Should have no issue enabling/saving this with a custom role.

Here is some extra documentation that will guide you: Managing User Roles and Permissions - Marketo Docs - Product Documentation

Sincerely,

Keith Nyberg

Hey Celine,

Just to clarify, are you talking about the default from values defined in admin?

Can you confirm that the permission updated is the "access email admin" permission under the "access admin" section of permissions?