Hi, We have a custom role for Marketing and they need to change their email settings by themselves. However, they do not have admin rights - I gave them access to "access email" in admin and they need to save changes to "From Email and From Label" - it will not save.
Any advice on how to do this.
Regards,
Celine
Hey Celine,
I would double check that you are not trying to edit Admin or Standard role as neither are editable. If you are, it's best to create a new role with the same permissions then update the preferences that you desire. Should have no issue enabling/saving this with a custom role.
Here is some extra documentation that will guide you: Managing User Roles and Permissions - Marketo Docs - Product Documentation
Sincerely,
Keith Nyberg