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Registering Multiple Leads for Same Event

Question asked by Nick Nappo on Jan 23, 2018
Latest reply on Jan 24, 2018 by Sanford Whiteman

The manager of one of our branches is doing an event, and has registered a lead on the event's landing page.  That lead shows up on the registration list.  Then he tries to register multiple leads from the same company as the first.  Well, all these subsequent leads he tries to register do not show in the list.  Meanwhile, he's closed out the browser before registering each subsequent lead, but to no avail.

 

What seems to be the problem here?  Is it the browser's cache?  Do I need to turn some setting?  It's frustrating because apparently multiple reps at this branch have registered their clients for the event, so there are about 50 leads that should be on the registration list but are not.

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