6 Replies Latest reply on Jan 23, 2018 11:53 AM by Justin Donlon

    Email Script Token not displaying in email

    Justin Donlon

      I'm trying to create a fairly simple Email Script Token.

       

      We have a Lookup field from Account to a custom object called District.

      On District - we have another Lookupfield to User, and then formula fields to grab the user email and phone number.

      So we created Email Script Tokens for those fields and pull them into the email...

      When we send the email with the token the token doesn't translate to the value - but continues to display this: Phone: ${District__cList.get(0).CSR_Phone__c}

      Any ideas what we could be doing wrong? Thank you!!