I tested an email with the following custom email script to pipe in Account Manager's calendly link:
#if( $lead.Insights_Account_Owner__c == "Lainey Seaton" )
#if( $lead.Insights_Account_Owner__c == "Lindsay Martinez" )
The above works in one program, but when I tested it in another, nothing is being pipped in:
My question is why does the identical email script work for one email but not another. This is how it looks in the email that works:
I'd be greatly appreciative if anyone has any suggestions!