13 Replies Latest reply on Jan 11, 2018 11:38 AM by Jep Castelein

    SSL certification

    Jas Jones

      Hi All,

       

      We are planning to make our landing page secured.

       

      like this. Do we need to buy to a third party or buy from marketo but i think they dont offer EV.

       

       

      And also what do they mean on "On your side, you’ll need to review and update any hardcoded links on your landing pages and unapproved/reapprove your landing pages before the cutover from HTTP to HTTPS. "

       

      We current have on our landing pages.

       

      Thanksm

       

      Jas

        • Re: SSL certification
          Michael White

          Hi Jas -


          You do need to purchase a Certificate from an external vendor.  There are a number of providers -- but this FAQ from Marketo should clear up most of your questions:

           

          FAQ: Certificates for SSL for Landing Pages & SSL for Tracking Links

           

           

          And also what do they mean on "On your side, you’ll need to review and update any hardcoded links on your landing pages and unapproved/reapprove your landing pages before the cutover from HTTP to HTTPS. "

           

          We current have on our landing pages.

           

           

          That bit is referring to reviewing and insecure content that's linked from you page(s) -- if any images or assets are being called through HTTP and not HTTPS, end-users will likely receive a warning from their browser, which is not a great look.  That said, it looks like your pages are already being served over HTTPS, but that they may be an issue preventing your browser (looks like Chrome) from validating it with the Green "Secure" message in your top screenshot.

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            • Re: SSL certification
              Josh Hill

              Marketo does not provide SSL Certificates. You must buy those and setup yourself. Usually a wildcard cert is ok, but some IT folks want to nail it down by subdomain, etc.

               

              Then you provide that cert to Marketo for configuration. You must be prepared to update any non relative scripts or URLs to HTTPS or make them relative in your Template or LPs. It can be an entire project if you have lots of pages.

               

              You will also need to update any Webhook or Form HTTP post to HTTPS and test them with vendors or your tools.

               

              If you are subject to GDPR you should seriously consider SSL very soon to ensure transactions are fully secure between your systems and the people visiting forms.

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                • Re: SSL certification
                  Jas Jones

                  Hi Josh,

                   

                  Yes I think we have already buy an ssl.

                   

                  Actually i have tested it on different browser and I works On internet explorer or Mozilla firefox.

                   

                  THe only problem is on google chrome.

                  I either get mixed content "insecure favicon"

                       - I already disable the default favicon on landing page setting but i still get that error"

                       - My fallback has still http instead of https.

                  Or The SSL certificate used to load resources from https://try.abtasty.com will be distrusted in M70.

                   

                  We have google tag manager but i don't have access on it i don't know if that has relationship on my problem.

                   

                  So far all the links have https i dont know why there is still Mixed Content: The page at 'https://go.mycompany.com/Landing-page-SSL-test.html' was loaded over HTTPS, but requested an insecure favicon 'http://www.avid.com/'. This content should also be served over HTTPS.  error

                   

                  THanks,

                   

                  Jas

              • Re: SSL certification
                Jas Jones

                Hi All,

                 

                @micheal is right We still have few issue and i found this.

                 

                 

                Do you have any Idea how to fix this? what we do when a link cannot be HTTPS? Wjat is try.abtaste?

                 

                Any help will be greatly appreciated

                 

                thanks in advance

                 

                Jas

                • Re: SSL certification
                  Jas Jones

                  Hi All,

                   

                  My Google chrome looks like this,

                   

                   

                  but when I try it to mozilla firefox or internet explorer I has padlock.

                   

                  Thanks,

                   

                  ROn

                  • Re: SSL certification
                    Sanford Whiteman

                    Again, I am waiting for a URL to test.

                     

                    (I assume your domain is not "mycompany.com", though that is a private domain and shouldn't be used as if it's a placeholder.)

                    • Re: SSL certification
                      Jep Castelein

                      Jas, I don't think this applies to your situation because your company already purchased SSL Secure Landing pages from Marketo in the past, however, we  just launched a new Secure Landing Pages product for which Marketo procures the SSL certificate. The end result is the same, so there is no functional benefit in switching to the new product, it's just a simplified implementation process. Everyone who is interested in this should contact their customer success manager.

                      1 of 1 people found this helpful