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New MSI plugin user's registration link expired

Question asked by Kim Gandy on Jan 9, 2018
Latest reply on Jan 10, 2018 by Kim Gandy

I'm trying to onboard a new MSI user this afternoon. Every time I've sent/resent the email add-in invite, he gets a message that registration link has expired. He's uninstalled/reinstalled the extension for Chrome and still not fixed. Any ideas how to fix?